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Contact

Two addresses. That's it.

We keep it simple so nothing falls through the cracks. Anything pre-customer goes to info@. Anything operational for active customers goes to support@. Both are answered by a real person within one business day.

For new clinics & general inquiries

info@

info@proofopsmedical.com

Use this address before you're a customer, or for anything that isn't an active-account operational matter.

  • ● Sales, demos, plan and pricing questions
  • ● Free §169.25 audit requests
  • ● Privacy & data-subject requests
  • ● BAA, DPA, and NDA requests
  • ● Legal notices & service of process
  • ● Press, partnerships, AmSpa events
  • ● Mailing address requests
Email info@
For active customers

support@

support@proofopsmedical.com

Anything operational once you're on a plan. Faster response on inspection-day matters.

  • ● Account, billing, and integration questions
  • ● Agent issues, missing alerts, vendor sync
  • ● Setup-delivery guarantee questions & refund requests
  • ● Inspection-day urgent support
  • ● Security incidents & vulnerability disclosures
  • ● Cancellation requests & data exports
Email support@
Mailing address

ProofOps Medical, Inc.

Mailing address available on request to info@proofopsmedical.com. Service of process should be directed there.

Hours. 9:00–18:00 Central Time, Monday–Friday.
Inspection-day urgent support is 24/7 for White Glove customers.